Comments on: The paradox of the guided user: assistance can be counter-effective http://saasuserexperience.wordpress.com/2008/10/14/the-paradox-of-the-guided-user-assistance-can-be-counter-effective/ Remko Vermeulen´s (User Interface Manager at NTRglobal, a SaaS company) take on user experience and user interface design for SaaS (Software as a Service). Tue, 20 Oct 2009 15:09:40 +0000 http://wordpress.com/ hourly 1 By: The command line/search box as the solution to everything « SaaS User Experience and User interface Design http://saasuserexperience.wordpress.com/2008/10/14/the-paradox-of-the-guided-user-assistance-can-be-counter-effective/#comment-33 The command line/search box as the solution to everything « SaaS User Experience and User interface Design Tue, 02 Jun 2009 22:02:10 +0000 http://saasuserexperience.wordpress.com/?p=79#comment-33 [...] mentioned in a research by Christof van Nimwegen sometimes you need to force users to learn, because like that next time they will be faster and the [...] [...] mentioned in a research by Christof van Nimwegen sometimes you need to force users to learn, because like that next time they will be faster and the [...]

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