Archive for the ‘SaaS (Software as a Service)’ Category
Most of the time I don’t like too woolly theories that practically don’t make any difference at all to what you get. I am sure that a lot of companies that use this theory all the time have a user experience to cry. Must be: Don’t annoy people As Steve Krug’s book title: “Don’t make [...]
Filed under: Interaction Design, Interaction Designer, SaaS (Software as a Service), SaaS User Interface Design, User Experience | Leave a Comment
Tags: Kano, Kano model, seducing customers, User Experience
SaaS and the Cloud are great. You have all your data available easily and from wherever. If you are doing a good job and have great API’s to extract from and enter data into your application you open the true gates of heaven. Being a fan of Tim Berner Lee’s call for action: RAW DATA [...]
Filed under: Interaction Design, Interaction Designer, SaaS (Software as a Service), SaaS User Interface Design, User Experience | 1 Comment
Tags: SaaS, SaaS (Software as a Service), SaaS user experience, User Experience, ux
Lately I have been looking into the possibilities of merging the command line and the search box. Remember that nice black screen with the flashing white cursor? The promise of the blinking cursor Having loads of options in front of you, but no idea which ones? You could do whatever you want, but first you [...]
Filed under: Interaction Design, Interaction Designer, SaaS (Software as a Service), SaaS User Interface Design, User Experience, User Interface | 1 Comment
Tags: Interaction Designer, SaaS user experience, User Experience, user experience design, User Interface
As a user experience designer you can get better results if you can design the whole user process from start to end. In this ideal world everybody uses your software/application and it would solve all problems someone can have and you would be burned out because that would be too much work. That’s a pity [...]
Filed under: Interaction Design, Interaction Designer, SaaS (Software as a Service), SaaS User Interface Design, User Experience, User Interface | 2 Comments
Tags: Interaction Designer, SaaS user experience, user experience design, user experience designer, User Interface, user interface design
Step by step we will get there: Having the speed of the desktop and the flexibility of the web. Google just launched a new version of their “Native Client” and now they launched “O3D” a plug-in that lets Web-based applications tap into a computer’s graphics chip, too. Although it looks like we are in an [...]
Filed under: Interaction Design, Interaction Designer, SaaS (Software as a Service), SaaS Product Review, SaaS User Interface Design, User Experience, User Interface | Leave a Comment
Tags: SaaS, SaaS user experience, SaaS User Interface Design, User Experience, user experience design, User Interface
Currently I am working on different ways of visualizing computer networks and support sessions. At the moment this must be one of the most advancing fields of work. Especially after seeing Microsoft Photosynth, Cooliris, Microsoft sphere and the presentation of their Sixth Sense at TED of MIT Media lab. It keeps on having the Wow effect. So [...]
Filed under: Interaction Design, Interaction Designer, SaaS (Software as a Service), SaaS User Interface Design, User Experience, User Interface | Leave a Comment
The time of long PDF manuals is over. Why? Software moves online (SaaS) and you don´t get your nice box with manuals (which I read whenever I can´t find the information online). Moreover I get feedback that our users don´t read the manual (RTFM is an utopia). They want the assistence when the problem occurs. When [...]
Filed under: Interaction Design, Interaction Designer, SaaS (Software as a Service), SaaS User Interface Design, User Experience | 2 Comments
Tags: online help, SaaS user experience, user assistence, User Experience, user experience design
Presentation of Edwin Aoki (AOL, Netscape) why Web Apps are dead and still very alive from the FOWA Expo “Future Of Web Apps”. Big conclusion, no one cares about Web Apps, SaaS, PaaS etc. They just want to do the stuff the easiest way. Hey nice! That means we got some work to do for [...]
Filed under: Interaction Design, SaaS (Software as a Service), SaaS User Interface Design, User Experience, User Interface | 1 Comment
Tags: Interaction Designer, interface design, SaaS, SaaS user experience, Web Apps
A very good interview with Lawson´s CEO, Harry Debes about SaaS. He mentioned that he lived through the SaaS hypes (allthough called differently) already two times and that all failed. His main criticism is that he says that it all depends on the product itself, regardless of the shape it takes: SaaS, desktop whatever. I completely agree. [...]
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Tags: SaaS, SaaS (Software as a Service)
So software is moving online. This brings one disadvantage and that is that you can make the interaction works as you want it to be. This is actually great and not a problem when we are talking about a normal website, but creates trouble when we are talking about applications. If everybody is creating different [...]
Filed under: Interaction Design, SaaS (Software as a Service), SaaS User Interface Design, User Experience, User Interface | Leave a Comment
Tags: SaaS, Software as a service, User Interface, user interface design
