Archive for the ‘SaaS (Software as a Service)’ Category

Most of the time I don’t like too woolly theories that practically don’t make any difference at all to what you get. I am sure that a lot of companies that use this theory all the time have a user experience to cry. Must be: Don’t annoy people As Steve Krug’s book title: “Don’t make […]


SaaS and the Cloud are great. You have all your data available easily and from wherever. If you are doing a good job and have great API’s to extract from and enter data into your application you open the true gates of heaven. Being a fan of Tim Berner Lee’s call for action: RAW DATA […]


Lately I have been looking into the possibilities of merging the command line and the search box. Remember that nice black screen with the flashing white cursor? The promise of the blinking cursor Having loads of options in front of you, but no idea which ones? You could do whatever you want, but first you […]


As a user experience designer you can get better results if you can design the whole user process from start to end. In this ideal world everybody uses your software/application and it would solve all problems someone can have and you would be burned out because that would be too much work. That’s a pity […]


Step by step we will get there: Having the speed of the desktop and the flexibility of the web. Google just launched a new version of their “Native Client” and now they launched “O3D” a plug-in that lets Web-based applications tap into a computer’s graphics chip, too. Although it looks like we are in an […]


Currently I am working on different ways of visualizing computer networks and support sessions. At the moment this must be one of the most advancing fields of work. Especially after seeing Microsoft Photosynth, Cooliris, Microsoft sphere and the presentation of their Sixth Sense at TED of MIT Media lab. It keeps on having the Wow effect. So […]


The time of long PDF manuals is over. Why? Software moves online (SaaS) and you don´t get your nice box with manuals (which I read whenever I can´t find the information online). Moreover I get feedback that our users don´t read the manual (RTFM is an utopia). They want the assistence when the problem occurs. When […]